Step 1: DETAILING
When your garments reaches us Clean Care Dry Cleaning, the first process we perform is detailing. Our dry cleaning experts thoroughly inspect these delicate pieces to designate the different fabric types and composition techniques. It then undergoes surface surveying, finding, identifying, and logging imperfections marks. Our experts will then temporarily remove or protect buttons, detailing and embellishments in preparation for cleaning.
Step 2: STAIN REMOVAL
Stain removal is one of the most critical procedures in our seven-point garment care process. During detailing, we identify marks or stains that are unlikely to be eradicated by the standard cleaning process. Our skilled experts then focus on these areas to lift the marks as gently as possible. For this, they will draw upon proven traditional methods or advanced modern techniques.
Step 3: CLEANING
Cleaning is the third and central point of Clean Care Dry Cleaning garment care. After evaluating materials, construction and detailing, our experts pinpoint the most suitable treatment, including hand-cleaning, laundering or dry cleaning. For dry cleaning, we use only the gentlest non-toxic chemicals and offer two environmentally friendly dry cleaning options using GreenEarth® solutions. Meticulous attention, first-rate technology and the greenest possible cleaning methods allow us to achieve our unsurpassed results.
Step 4: Hand finishing
The treatment of your garments does not end with being spotlessly clean. At Clean Care Dry Cleaning, perfection is our primary benchmark and we ensure these standards are carried through to garment aftercare. Hand-finishing is an essential part of ensuring your shirts, dresses and home textiles look impeccable after cleaning. Pressers of the highest standard individually finish your garment to your specific requirements.
Step 5: Minor Repairs
During detailing, our experts take note of any minor repairs that may need carrying out on your garments. We will then discuss these with you to outline them and factor them into your treatment. With experience and skill, our craftspeople can secure hems, attend to open seams, correct loose buttons and reinstate missing features.
Step 6: Inspection
After the first five steps, our experts inspect your garments to ensure each process has been carried out to perfection. Formal inspection takes place, with attention paid to cleanliness, appearance, the quality of any repair work carried out and impeccable hand-finishing. This ensures that every item entrusted to our care is returned to you in flawless condition.
Step 7: Packaging
At Clean Care Dry Cleaning, we appreciate the impact of aesthetics and know that effective packaging is vital for your items’ secure delivery. As an environmentally responsible company, we take every opportunity to minimize packaging, recycle and reduce waste wherever possible.
Frequently Asked Questions
Professional dry cleaners use dry cleaning chemicals like tetrachloroethylene (perchloroethylene), also known as “perc” in the dry cleaning industry, evaporating quickly, unlike other substances used in the washing machine to clean soiled items of clothing.
Dry cleaners use big, high-tech machines to make your item of clothing cleaner. Suppose you’re wondering why dry cleaning machines don’t require water. In that case, it’s because they use a commercial cleaner that evaporates much faster than usual water. The solvent is continuously circulated throughout the entire process to remove impurities to be cleaner and fresher garments. Then the solvent is distilled and purified so it can be used again.
Incidents of damage to date have never occurred! – but we understand it’s common customer concern. That’s why we’re fully insured!
In the extremely rare event your item is damaged, we’ll reimburse you in accordance with our compensation policy. Please refer to the T&Cs for more details.
Many stains that are caused by food, oily substances, or beverages may become invisible when they dry out. But later on, with exposure to heat they will reappear (a step in the dry cleaning process). This is caused by the oxidation of the sugar in the staining substance. To increase the chances of removing the stain, it is recommended that you immediately mark the spot where the spill occurred with a piece of tape to make the dry cleaner aware of the invisible stain, on a piece of paper write what was spilled, and bring it to be cleaned immediately.